Daily Deal FAQ
We are new to California! Please be aware we currently only have 2-3 in person group classes per month!
I JUST BOUGHT MY VOUCHER, LIKE TODAY!
Please note that you will not be able to access your voucher until 5 business days (Sat & Sun don't count) after your purchase. So come back here at that time.
HOW LONG DO I HAVE TO TAKE CLASSES?
You must take all classes on or before the expiration date on your voucher. You can pay for an extension if needed. Do NOT wait until the final week of expiration to redeem or classes will most likely be full... cuz you weren't the only one that waited. You can extend your pass 6 months for $10 per hour left on your pass. Sweet!
CAN I SPLIT MY PASSES WITH A GAL PAL?
Passes CANNOT be shared between people. But you can buy her a pass, only $15! What a deal!
WHAT THE HECK DID I JUST BUY?
Welcome to SXT. You now have a 2 pass pack.
AWESOME! I HAVE TAKEN YOUR CLASSES BEFORE, THEY ROCK!
We are sorry , but vouchers will only be honored for new clients. If you have paid for or were gifted passes before, either through our site or another coupon site, or have signed up for class through us or another provider you will not be able to use this pass as it was for new clients only. However you can always gift your passes to your friends. Then they will think you are super cool. You will need to contact us to do that.
YOU GUYS GOT RULES AND STUFF?
Yep, you can CLICK HERE FOR CLASS POLICIES
REDEEM YOUR VOUCHER
- PLEASE follow these directions EXACTLY, or you will not see your classes in your account. Read them through before starting.This works best on a computer (not a smartphone).
- Click on the following link: https://clients.mindbodyonline.com/ASP/home.asp?studioid=593100 (You have to open it in another window/tab) . DO NOT DOWNLOAD THE MINDBODY CONNECT APP! You can download it later for easy access to class, but for your first time stick with the regular site. If you try the directions below on the app, they won't work. For reals!
- Once there, click the "My Account" tab. In this tab you will see two sets of log in boxes.
- Go to the second set under the heading "Create Account." It gives you a place to input your first and last name. Please enter your first and last name EXACTLY as you entered it on your account with the daily deal provider you purchased from.
- Click Next. This will lead you to your account creation page. It will ask you to enter all your personal stuff and a password (8 characters with at least 1 number).
- IMPORTANT: On this page, make sure to check the box that says "send me email confirmations and notifications". This will allow us to complete your set up.
- Click CREATE ACCOUNT
- Within 5 minutes, you will get a an email from us titled : Welcome to StripXpertease! (if you don't get it, check your spam, if you didn't do step 6 above, you will not receive this email)
- Reply to that email with the word ACTIVATE!
- Then wait for us to get back to you. We will try to get back to you within the day. (Please note, office is not open Sat-Sun)
- Once we email you back, just log in and click on the classes tab and sign up! Once you sign up, you will instantly get an email telling you everything you need for class, where to go, and what to do if you can't make it to class. Please bring your voucher with you (paper form or app on your phone) when you attend class.
EXPIRED DAILY DEAL VOUCHERS: You have two choices!
CHOICE A: If your voucher has already expired, it can be extended 6 months at a time (as many times as needed) for $10 per pass left on your package. (Any classes that you signed up for and then no-showed for are nonrefundable and not eligible for extension. You must extend all hours remaining on your card)
CHOICE B: If your voucher has already expired, you can request a credit equal to the purchase price of the voucher put into your account. (If any part of your voucher was used, you void the purchase credit.)
Please contact us with your choice! (have your voucher number ready).